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Ceca (Svetlana) Bunjevac is senior human performance expert at EUROCONTROL. Ceca provides human factors training and improvement support to the aviation community and coordinates HUM training domain of the Luxembourg Institute’s portfolio of courses. She contributes to the EUROCONTROL Network Manager Safety Unit, EUROCONTROL Diversity Group and to EASA HF Collaborative Analysis Group. Her ATCO background is TWR, TMA, ACC, on-the-job- training instructor, competency assessor, and shift supervisor.