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'''Staffing Planning for ATS'''
 
  
 
==Definition==
 
==Definition==
  
Collaborative & Harmonised ATCO Manpower Planning
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HERA: Human Error in ATM
 
 
==Discussion==
 
 
 
[[CHAMP]] is a [[EUROCONTROL]] process to bring [[ATS]] staff planners together to understand the long term impact of ATCO Staff Planning decisions using the [[LAMPS]] (Long term ATCO Manpower Planning Simulation) tool.
 
  
==The Challenge==
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==Human Error in ATM==
 
 
*Knowing if ANSPs will experience an ATCO staff shortage or surplus over the next 15 years?
 
*Knowing if ATCO staffing and training policies in place now, will ensure that there are enough ATCOs for the longer term?
 
*Preparing for uncertainty?
 
*Knowing the impact on ATCO staffing over the longer term, for example:
 
*Traffic levels increase or decrease
 
*More ATCOs leave the profession
 
*Retirement age changes
 
*Working conditions change
 
*Other unforeseen changes occur
 
 
 
The LAMPS tool  models and simulates the variables influencing ATCO availability and requirements over 15 years.
 
 
 
==The CHAMP Collaborative Process ==
 
 
 
The CHAMP collaborative process comprises the following stages:
 
 
   
 
   
1. Reviewing the Current Situation.  
+
Safety is at the heart of the aviation system and, for years to come, human beings will remain its core element. Visible human errors are only the tip of the iceberg, there are many more beneath the water. It is a truism that incidents tend to be the result of a chain of causal/contributory events. Looking at these chains of events makes it possible to consider the whole system, not just the individual. The human factor input/involvement is of value because it is one of the ways in which the scope of error causation can be extended from the so-called ‘person at the sharp end’ to the wider organisational aspects.  
  
2. Assessing Future Challenges.
+
[[HERA]], by refining our understanding of errors and their associated contextual conditions, will contribute to a safer [[ATM] system.  
  
3. Identifying the Long Term Impact.
+
==Description==
  
4. Devising Alternative Strategies.  
+
The Human Error in European Air Traffic Management (HERA) is a [[EUROCONTROL]] project dedicated to the human factors perspective in incident/accident investigation, safety management and prediction of potential new forms of errors arising from new technology.
  
5. Evaluating Strategies.  
+
In aviation, as in any industry, statistics indicate that human error is a contributing factor of the majority of incidents and accidents. As such, Human error is seen as a potential weak link in the ATM system and, therefore, measures must be taken to prevent errors and their impact, and to maximise other human qualities such as error detection and recovery.  
  
6. Deciding on Action Needed Benefits.  
+
==What it does==
 +
The [[HERA]] Project has developed tools and methods for the prediction, detection and management of human error in ATM.  
  
==Benefits==
+
==Who it is for==  
 +
The tools and methods are dedicated to incident investigators, safety managers and; human factor specialists and engineers involved in the development of new ATM concepts or technology
  
The LAMPS / CHAMP approach enables:
+
==Further Reading==
 
 
- in the short term:
 
 
 
*Assessment of the current situation on ATCO Staff Planning.
 
*Understanding of the long term impact of current decisions and policies on ATCO Staff Planning issues.
 
 
 
- in the medium and long term:
 
  
*Alleviation of peaks and dips in ATCO availablility.
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For further information on HERA visit:
*Building mutual awareness amongst the many players on ATCO Staff Planning issues.
 
*The development of integrated solutions to ATCO Staff Planning issues.
 
 
 
==Further Reading==
 
  
For further information on CHAMP visit: http://www.eurocontrol.int/humanfactors/public/standard_page/ATCO_Planning.html
+
http://www.eurocontrol.int/humanfactors/public/standard_page/HERA.html
  
 
[[Category:Human Factors General]]
 
[[Category:Human Factors General]]
 
[[Category:Human Factors]]
 
[[Category:Human Factors]]
 
[[Category:Operational Issues]]
 
[[Category:Operational Issues]]

Revision as of 09:17, 25 April 2008

Article Information
Category: Human Factors Human Factors
Content source: Skybrary Skybrary
Content control: Eurocontrol Eurocontrol

Definition

HERA: Human Error in ATM

Human Error in ATM

Safety is at the heart of the aviation system and, for years to come, human beings will remain its core element. Visible human errors are only the tip of the iceberg, there are many more beneath the water. It is a truism that incidents tend to be the result of a chain of causal/contributory events. Looking at these chains of events makes it possible to consider the whole system, not just the individual. The human factor input/involvement is of value because it is one of the ways in which the scope of error causation can be extended from the so-called ‘person at the sharp end’ to the wider organisational aspects.

HERA, by refining our understanding of errors and their associated contextual conditions, will contribute to a safer [[ATM] system.

Description

The Human Error in European Air Traffic Management (HERA) is a EUROCONTROL project dedicated to the human factors perspective in incident/accident investigation, safety management and prediction of potential new forms of errors arising from new technology.

In aviation, as in any industry, statistics indicate that human error is a contributing factor of the majority of incidents and accidents. As such, Human error is seen as a potential weak link in the ATM system and, therefore, measures must be taken to prevent errors and their impact, and to maximise other human qualities such as error detection and recovery.

What it does

The HERA Project has developed tools and methods for the prediction, detection and management of human error in ATM.

Who it is for

The tools and methods are dedicated to incident investigators, safety managers and; human factor specialists and engineers involved in the development of new ATM concepts or technology

Further Reading

For further information on HERA visit:

http://www.eurocontrol.int/humanfactors/public/standard_page/HERA.html