Sara
Sara
New entrant single pilot
Skilling
Role
Pilot
Sara's Persona was developed to represent the professional profile of a new entrant single pilot who has a short experience in business aviation. She is qualified on a jet aircraft that is certified as a single pilot aircraft. Thus, she has already been trained to fly as a single pilot. Her training needs are expected to deal with several competencies related to automation management such as general automation management, situational awareness of the whole system, computational thinking in order to better understand how an automated system is functioning and digital literacy. In addition, she will need to have specific competencies regarding the automated systems that will be used in the new type of aircraft she will pilot. She will need to train her manual flying skills to counter the side effect of the increase of automation and to be able to fly the aircraft manually in case of automation failure. Communication skills will also have to be trained as she will be likely to have to communicate efficiently with the ground pilot.
Information
Age: 25
Education/ Expertise: 2 years **of **experience as a private jet pilot in business aviation Location: Marseille
Tasks
- Flight plan preparation based on aircraft performance, altitude and weather
- Pre-flight aircraft check
- Flight path control during flight
- Aircraft position monitoring during flight
- Flight plan readjustment when necessary
- Communication with air traffic controllers
- Aircraft systems management
- Accomplishments of procedures and checklists during each phase of flight
- Cabin crew management
- Emergency management
- Task allocation between Pilot Flying and Ground pilot
Main challenges in the workplace
- High amount of monitoring tasks
- Little amount of flying tasks
- High amount of alarms and aural/ visual notifications by the aircraft systems
- High amount of communication tasks (with ground pilot and/ or automated systems)
Roles and responsibilities
- Safe and efficient flight management
- Monitoring and management of multiple systems and communications in parallel
Skills competences and study pathway
Study Pathway
The study pathway developed for Sara describes the formal training and the knowledge, skills and competencies that a new entrant single pilot needs to acquire. The study pathway developed for Paul describes the formal training, knowledge, skills and competencies that a new entrant ground pilot needs to acquire.
Expected key behavioural skills and competences
Being a new entrant single pilot requires a set of new and additional behavioural competences and skills to perform successfully in the context of single pilot operations. Each competence below includes a short definition, the key behavioural markers and theoretical knowledge associated. The behavioural markers are examples of observable actions and skills that one might demonstrate with these competences.
Communication
Definition
The ability to demonstrate effective oral, non-verbal and written communications, in normal and non-normal situations.
Knowledge (Knows/aware of / familiar with)
- Theoretical knowledge on communication with remote operators
- Importance of context sharing
Behavioural markers (being able to)
- Ensure the recipient is ready and able to receive the information
- Select appropriately what, when, how and with whom to communicate
- Convey messages clearly, accurately and concisely
- Confirm that the recipient correctly understands important information
- Listen actively and demonstrate understanding when receiving information
- Ask relevant and effective questions
- Adhere to standard radiotelephone phraseology and procedures
- Accurately read and interpret required company and flight documentation
- Accurately read, interpret, construct and respond to data link messages in English
Problem solving and decision making
Definition
The ability to accurately identify risks, resolve problems and select the appropriate decision- making processes.
Knowledge (Knows/aware of / familiar with)
- Theoretical models of decision making in complex situations (e.g., naturalistic decision making)
- Consequences of workload, stress and fatigue on quality of decisions
Behavioural markers (being able to)
- Seek accurate and adequate information from appropriate sources
- Identify and verify what and why things have gone wrong
- Employ proper problem-solving strategies
- Persevere in working through problems without reducing safety
- Use appropriate and timely decision-making processes
- Set priorities appropriately
- Identify and consider options effectively
Situational awareness
Definition
The ability to perceive and comprehend all of the relevant information available and anticipate what could happen that may affect the operation.
Knowledge (Knows/aware of / familiar with)
- Theoretical model of situation awareness
- Factors affecting situation awareness: workload, stress, etc.
Behavioural markers (being able to)
- Manage his/her activity and select adequate options (search of missing information or divert to fall back decision)
Workload management
Definition
The ability to manage available resources efficiently to prioritise and perform tasks in a timely manner under all circumstances.
Behavioural markers (being able to)
- Aviation psychology (human overload and underload, fatigue and stress management, etc.)
- Threat and error management
- Time management / planning
- Multi-tasking strategies
Knowledge (Knows/aware of / familiar with)
- Maintain self-control in all situations
- Plan, prioritise and schedule tasks effectively
- Manage time efficiently when carrying out tasks
- Offer and accept assistance and ask for help early
- Review, monitor and cross-check actions conscientiously
- Verify that tasks are completed to the expected outcome
- Manage and recover from interruptions, distractions, variations and failures effectively
- Perform all of the above for one or more aircraft with a single on-board pilot
