Prof David D. Woods (Ph.D., Purdue, Cognitive Psychology, 1979) is Full Professor in Integrated Systems Engineering at the Ohio State University. He has developed and advanced the foundations and practice of Cognitive Systems Engineering since its origins in the aftermath of the Three Mile Island accident in nuclear power. This field combines concepts and techniques from cognitive psychology, computer science, and social sciences to study how people cope with complexity. His studies have focused on human systems in time pressured situations such as critical care medicine, aviation, space missions, intelligence analysis, and crisis management. He designs new systems to help people find meaning in large data fields when they are under pressure to diagnose anomalies and re-plan activities. His latest work is model and measure the adaptive capacities of organizations and distributed systems to determine how they are resilient and if they are becoming too brittle in the face of change.

Prof. Marc Hassenzahl is professor for Ubiquitous Design / Experience and Interaction at the University of Siegen, Germany. He combines his training in psychology with a love for interaction design. With his group of designers and psychologists, he explores the theory and practice of designing pleasurable, meaningful and transforming interactive technologies. Marc is author of “Experience Design. Technology for all the right reasons” (MorganClaypool), co-author of Psychologie in der nutzerzentrierten Produktgestaltung. Mensch-Technik-Interaktion-Erlebnis (People, Technology, Interaction, Experience) (Springer, with Sarah Diefenbach) and many peer-reviewed papers at the seams of psychology, design research and interaction/industrial design.

Prof. Annette Kluge is a psychologist and full professor for Work, Organisational and Business Psychology at the RuhrUniversity Bochum, Germany. Before that, she was a professor for Work, Organisational and Business Psychology at the University of Duisburg/Essen, Germany. She also worked as a professor at the University of St. Gallen, Switzerland. She is editor of the online newsletter Complexity and Learning, the journal Wirtschaftspsychologie, the online journal Cognitive Systems and of the Journal of Work, Organisational and Business Psychology.

Dr. Michaela Kauer-Franz is CEO of Custom Interactions GmbH. Together with her husband she founded Custom Interactions as a Data Driven UX Company that focusses on designing great solutions for different working environments. With her team of technology-, design- and human-experts, she strives for a world in which technology assists humans and fosters growth instead of frustration. Michaela aims at changing the view of upcoming system developers on technology. To reach that goal, she is lecturer at the Technische Universität Darmstadt for the area of Human-Machine-Interaction and part of the working group ergonomics at DIN that is responsible for the German standards on ergonomics, usability and UX.

SKYbrary Partners:

Safety knowledge contributed by: