Managing Surprise in Healthcare

Neil Spenceley is the Director of Paediatric Intensive Care and Anaesthetics in Glasgow and the former Scottish Patient Safety Lead for Paediatrics. He is originally from The Highlands, trained in Edinburgh but soon defected West to start his somewhat bumpy career at Glasgow Children's. After living in Tauranga, Sydney and Vancouver he bizarrely returned to Glasgow where the weather is terrible but the people are positive and funny. His physiological interests include oxygen delivery, this and that but mostly that.