Working in Teams in Air Traffic Control – A short story of Harry Houdini and the world Air Traffic Controllers live in

What does Harry Houdini, the once famous magician and Air Traffic Controllers have in common? It initially sounds incredible, comparing a sometimes dubious showman with well trained and experienced Air Traffic Controllers handling thousands of lives every day. But looking closer you will experience a driven magician bending rules and taking risks to satisfy an all-time increasing amount of expectations (on one hand). And then, there are ATCOs under pressure by traffic numbers, punctuality and stressful situations, coupled with the desire to deliver the best possible performance inside their closely linked team structure. Experience what the pressure of integration into a team really implies, the expectations a controller feels and wants to satisfy on his level of work.

This webinar is about Team Resource Management and shows some problems and solutions on how to handle everyday life in teamwork, in an occasionally humorous but mostly thoughtful way.